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Quality & Safety

Case Study: Reducing Downtime and Costs for an Oil & Gas OEM

Client Overview

Servotech International collaborated with an Oil & Gas Original Equipment Manufacturer (OEM) that was experiencing increasing costs due to poor quality and recurring product failures. The client sought to enhance product reliability and reduce downtime for their customers.

Objectives

  • Conduct audits to identify areas of improvement

  • Enhance workflows and document controls

  • Improve overall product reliability

  • Significantly reduce downtime for the client's customers

Approach

  1. Audits: Servotech International conducted thorough audits to identify non-conformances and areas of improvement within the client's existing processes.

  2. Workflow Improvements: Implemented improved workflows to streamline operations and enhance product reliability.

  3. Document Controls: Strengthened document controls to ensure consistency and accuracy in product manufacturing and repair processes.

  4. Implementation: Applied the recommended changes and monitored their effectiveness.

Results

  • Product Reliability: Enhanced product reliability, resulting in fewer failures.

  • Downtime Reduction: Achieved an 80% reduction in downtime for the client's customers.

  • Cost Savings: The improvements led to significant cost savings for the client.

  • Bonus Award: As a result of these impactful improvements, the client received a multi-million dollar bonus award as part of an ongoing agreement.

Conclusion

Servotech International's expertise and strategic approach helped the Oil & Gas OEM significantly reduce costs, enhance product reliability, and achieve substantial downtime reduction for their customers. This case study highlights our commitment to delivering tailored solutions that drive real-world results.

Case Study #3

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